I’ve always wondered, why is it if you ever try to browse the internet with “The 10 Best Airlines In The World" an Indian Carrier is never listed.Although the irony is that these very Airlines have so many Indians who are most likely to be patronizing towards this glorious cause.I’m been trying to unplug this mystery ever since, and I think I’m at my best at it. Been with a very reputed Airline for almost 2 decades, where I would very intensely follow the in house training programs and its loopholes. This keen observation has helped me create my modules bearing in mind the very futuristic generation with a combination of body language and technology.The most recent survey conducted on the age group that most traveled the world by Air are the millennial’s and generation Z where interactions should be intuitive, efficient and fast and most of all very authentic and meaningful.Lets strive to bring our very own India on the world map of hospitality and customer care.Proud to be Indian!!!website: www.lauras.in